Adult Services provides the following services to adults 18 and over who have no one willing or able to assist them responsibly:

•Investigations of abuse and neglect with visits made within 24 hours if it is a life-threatening situation or within three business days if not

•Assessing for personal care services in collaboration with a registered nurse

•Providing financial management for those adults who are unable to manage their funds appropriately

•Assisting clients with the completion of applications for services such as Medicaid, SNAP, Temporary Assistance, and HEAP

•Assisting our clients with home management services by making referrals to agencies for transportation, meal service, medical appointments etc.

•Providing assistance to clients and their families with placement matters, either for assisted living or long-term care

The NYS Department of Health operates a Home Health Hotline. Individuals may file complaints about hospices, home care agencies and CHHA's, which will then be investigated.

“This program provides an intensive care management process with wrap around services as a means to redirect patterns of incipient delinquent behaviors; reduce or divert the number of institutional placements; reduce relapses into criminal behavior for youths involved in the child welfare and juvenile system.

It contracts with Oneida County Department of Social Services to provide a family and community-based PINS (Persons in Need of Supervision) Diversion Program.”

The Protective Services for Adults or APS program has the legal responsibility to investigate alleged abuse, neglect or exploitation of impaired adults, age 18 and over.


Services include: counseling for the adult and family, arranging for medical and mental health assessments, applying for benefits, coordination with law enforcement and other agencies, finding alternative living arrangements, financial management services, homemaker and housekeeper chore services within specified limits, crisis interventions such as protective court orders, and long term legal interventions, such as guardianship.

Putnam County Department of Social Services

For those 18 years and older who have impairment (either physical or mental) and who are in danger of harm to themselves or others and have no one willing or able to assist them. It s the goal of the APS staff to keep residents in the community as long as possible and with the least restrictive intervention.

Provides protective service assistance to individuals 18 years of age and older who have a physical &/or mental impairment and who have (or are at risk of having) an unmet need such as food, clothing, shelter, medical attention, financial security and who have no one else willing or able to assist them responsibly.

Individual counseling and group support is available to victims of domestic violence and their children. Unity House also provides support groups for stalking.

For more information, call Domestic Violence Emergency Services at 518.272.5917.

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Child Protective Services is responsible for safeguarding the physical, mental, and emotional well-being of abused and neglected children. CPS receives all reports of suspected child abuse and maltreatment within families and conducts investigations, first to assess the risk of harm to the children and then to examine the allegations of maltreatment in each report. In cases where neglect or abuse exists, CPS provides and arranges for services necessary to ensure that risks to the children's safety are eliminated as well as work to preserve and stabilize family life whenever possible.

Programs/Services
? Identifying such adults who need assistance or who have no one willing and able to assist them responsibly
? Providing prompt response and investigation of adults at risk
? Assessing the individualÆs situation and service need
? Providing counseling to clients, their families, or other responsible adults on handling affairs of at risk persons
? Arranging for appropriate alternative living arrangements as determined necessary
? Assisting in the location of social services, medical care and other resources in the community
? Arranging for guardianship, conservatorship, commitment, or the protective placement as needed.
? Providing advocacy and assistance in arranging for legal service to assure receipt of rights and entitlements
? Providing homemaker and housekeeper/chore service as determined necessary
? Supervision of all residential services (family-type homes) including services provided in these homes
Eligibility : All individuals 18 years of age or older who meet all of the following three criteria are eligible for intervention:
1. Are incapable of meeting their own basic needs or of protecting themselves from harm due to mental and/or physical incapacity
2. Are in need of protection from actual or threatened harm, neglect or hazardous conditions caused by the action or inaction of either themselves or other individuals
3. Have no one else available who is willing and able to assist them responsibly
Referral: Telephone referrals, walk-ins