HIICAP is federally-funded by the Administration for Community Living (ACL) and also receives funding from New York State through the New York State Office for the Aging. HIICAP provides you and your loved ones with information and counseling about Medicare and other health insurances. Trained staff and volunteers will answer your questions. The services provided by HIICAP are free and unbiased. The answers to your questions are just a free phone call away.
HIICAP can help you:
Understand the Medicare prescription drug benefit (Medicare Part D) and how to select the best plan
Understand low-income subsidy programs, including “Extra Help” and Medicare Savings Programs (MSPs)
Find ways to pay for your medications or medical equipment
Understand and apply for the Elderly Pharmaceutical Insurance Coverage (EPIC) program
Choose between original Medicare and Medicare Advantage plans including Health Maintenance
Organizations (HMOs), Preferred Provider Organizations (PPOs), Private Fee for Service (PFFS), and Special Needs Plans
Understand Medicare rules and your medical bills
Report possible Medicare fraud or abuse
Provide information on how to appeal a decision by Medicare, your managed care provider or other health insurance company
Discover ways to fill in Medicare’s gaps
Learn how to file a Medicare or Medigap complaint
Learn about prevention and screening visits that keep you healthy or helps to find health problems
Explore Long Term Care services like paying for nursing home care or understanding long term care insurance
.